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Technical Service Desk

    Empowering SMEs with Expert Technical Support
Empowering Seamless Operations

Our Technical Service Desk Vision

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Proactive Network Support

Providing 24/7 oversight and proactive resolutions for Access and Core Networks to maintain operational excellence.

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Edge & Cloud Expertise

Delivering advanced support for cloud and edge infrastructures, ensuring smooth transitions and optimized performance.

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AI & Data-Driven Insights

Enhancing business decision-making with data-centric solutions and cutting-edge AI support tailored for SMEs.

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Comprehensive Technical Support

Achieve operational excellence with dedicated support for network, cloud, and IT infrastructures.

  • icon24/7 Monitoring
  • iconProactive Issue Management
  • iconRapid Response Times
  • iconCustom Escalation Protocols
  • iconSeamless Integration Support

Cloud & Edge Support

Optimize cloud and edge computing environments with our expert technical teams.

  • iconCloud Platform Optimization
  • iconEdge Computing Maintenance
  • iconScalable Infrastructure Solutions
  • iconCompliance and Security Oversight
  • iconDisaster Recovery Planning

AI & IT Services

Empower decision-making with AI-driven insights and robust IT service management.

  • iconAI Integration Support
  • iconData Analysis Tools
  • iconService Desk Automation
  • iconITIL-Compliant Processes
  • iconEnd-User Support Services
Reliable Excellence

Seamless Technical Support for SMEs

At Norton-Gauss, we empower businesses with reliable and scalable technical service desk solutions. From networks to AI and IT services, we ensure your operations are always efficient and future-ready.

  • iconExpert-Led Teams
  • iconScalable Support Solutions
  • iconProven Operational Success
  • iconComprehensive Service Desk
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Your Trusted Technical Partner

Ready to Empower Your Operations?

Join forces with Norton-Gauss to unlock operational excellence with our Technical Service Desk solutions. Together, we build a resilient and innovative future.

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Latin America

Avenida Brg. Faria Lima, 1572
Sala 1022/1359
Sao Paulo, Brazil

North America

Madison Avenue, 590
New York, USA

Europe (HQ)

32 Rue de Paris
Cabinet 1
Paris, France
+33 05 86 56 48 29